Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

RSA Elastomers ("we," "our," or "us") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for our products
  • Sign up for our newsletter
  • Contact us through our website or by email
  • Participate in promotions, surveys, or contests

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name
  • Job title
  • Payment information (processed securely through our payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages you view
  • Links you click
  • Referring website

We collect this information using cookies, web beacons, and similar technologies. Please see our Cookie Policy for more information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer service and support
  • Send you transactional emails and order confirmations
  • Send you marketing communications (if you have opted in)
  • Improve our website, products, and services
  • Respond to your inquiries and requests
  • Conduct research and analysis
  • Detect, prevent, and address fraud or security issues
  • Comply with our legal obligations

4. Disclosure of Your Information

We may share your personal information with:

4.1 Service Providers

We may disclose your information to third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your information
  • Withdraw your consent at any time (where processing is based on consent)
  • Request a copy of your personal information in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.2 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Following the unsubscribe instructions included in each marketing email
  • Contacting us using the information provided in the "Contact Us" section below

Please note that even if you opt out of marketing communications, we may still send you administrative emails regarding your account or orders.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed of changes that may affect you.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

RSA Elastomers
123 Industrial Area
City, Country
Email: privacy@rsaelastomers.com
Phone: +1 234 567 890

Last Updated: June 15, 2023